Content Integrity Policy

Last updated: May 2026

At TourGuys Live, we believe that authentic experiences and honest community feedback are essential to building trust. Our platform is designed to help people discover events, tours, experiences, culture, nightlife, and local communities through real stories and genuine recommendations from participants and visitors.

To maintain the integrity of our platform, we apply clear moderation standards and community guidelines to all reviews, comments, ratings, photos, videos, and other user-generated content shared through our Services.

We Believe Real Experiences Matter

The best recommendations come from people who have genuinely attended, experienced, or participated in an event, tour, activity, or experience.

We encourage users to share honest feedback, opinions, and experiences to help others make informed decisions and discover meaningful experiences through TourGuys Live.

We Believe in the Right to Share Honest Opinions

Users have the right to express fair and honest opinions about their experiences with tours, events, guides, venues, communities, or services featured on our platform.

We do not remove reviews simply because a business, partner, organizer, or individual disagrees with them. However, all content must comply with our guidelines and applicable laws.

We Believe Every Participant Counts

Feedback is valuable regardless of whether a user booked directly through TourGuys Live, attended as a guest, collaborator, invited participant, or customer.

We may request verification in certain situations, but we do not always require receipts or proof of purchase in order for users to share their experiences.

We Believe Everyone Should Follow the Same Rules

All users, businesses, partners, creators, organizers, guides, venues, and collaborators are subject to the same moderation standards and community guidelines.

TourGuys Live does not provide preferential treatment in exchange for partnerships, sponsorships, advertising, or commercial relationships.

Fake Reviews & Fraudulent Activity

We strictly prohibit fake reviews, manipulated engagement, misleading testimonials, impersonation, or any attempt to artificially influence ratings, rankings, public perception, or community trust.

Examples of prohibited conduct include:

• Posting fake or misleading reviews;
• Paying for positive reviews or engagement;
• Coordinating mass review manipulation;
• Posting reviews on behalf of others without disclosure;
• Attempting to damage competitors through false feedback;
• Using bots, AI-generated spam, or automated systems to manipulate interactions.

How We Moderate Content

When reviews or user content are submitted to TourGuys Live, they may be reviewed through a combination of:

• Automated fraud detection systems;
• Internal moderation tools;
• Manual review by our team;
• Community reporting and flagging systems.

We may remove, restrict, suspend, or investigate content that violates our policies or appears misleading, fraudulent, abusive, unlawful, or harmful to the integrity of the platform.

Reporting Fraudulent or Harmful Content

Users, businesses, and partners may report content they believe violates our guidelines.

Our team may review reports relating to:

• Fake reviews;
• Harassment or abuse;
• Hate speech or discrimination;
• Spam or promotional abuse;
• Copyright infringement;
• Fraudulent activity;
• Misleading or manipulated content.

Enforcement & Penalties

Where we determine that users, businesses, or partners have violated our integrity standards, TourGuys Live may take actions including:

• Removing reviews or content;
• Restricting account access;
• Suspending or terminating accounts;
• Removing listings, partnerships, or visibility;
• Displaying warnings or notices where appropriate;
• Taking legal action where necessary.

Continuous Improvement

Fraudulent behavior and online abuse constantly evolve, and so do our systems and moderation practices.

TourGuys Live continuously works to improve platform integrity, moderation processes, fraud detection systems, and community trust to ensure the Services remain authentic, safe, and valuable for everyone.

Transparency & Community Trust

We believe transparency is important. Our goal is to maintain a platform where genuine experiences, honest feedback, creativity, culture, and community can thrive without manipulation or abuse.

For questions regarding content moderation, reviews, or reporting concerns, please contact:

TourGuys Live
Email: support@tourguys.nl